Web Real-Time Communication Market Statistics: 2020-2027

 

The global web real-time communication market was valued at $2.73 billion in 2019, and is expected to increase at a CAGR of 41.7 percent from 2020 to 2027, to reach $45.91 billion. Web real-time communication, or WebRTC, is an open project that provides real-time communication features to browsers and mobile applications using simple APIs. WebRTC is flexible to various system situations and is also interoperable with Unified Communications (UC) or Voice over Internet Protocol (VoIP), allowing enterprises to coordinate and communicate seamlessly inside their current framework, boosting market growth. 

Cost-effective benefits of WebRTC technology, webification of real-time communication, and rise in adoption oWebRTC technology's cost-effective features, webification of real-time communication, and increased use of WebRTC technology among companies are some of the important drivers driving the worldwide web real-time communication market's growth. In addition, rising ICT spending in emerging nations, increased smartphone usage, particularly in Asia-Pacific, and increased internet connectivity developing requisite internet infrastructure in Asia-Pacific and Africa boost the market growth. However, the lack of uniform standards, as well as increased security and privacy concerns, are expected to limit the expansion of the web real-time communication business. During the analysis period, however, the integration of AI with WebRTC, the expansion of the BYOD trend, and the increased usage of WebRTC for IoT create lucrative growth potential for the worldwide WebRTC market.

The solutions category dominated the total web real-time communication market in 2019, and this dominance is likely to continue during the forecast period. This is due to benefits such as the elimination of the need for additional plugins or downloads, full use of HTML5, JavaScript, and an advanced API to integrate real-time communication in the users' browsers reduction in business costs; adoption of the cloud platform; development of universal standards by the W3 Consortium; and rise in demand for video conferencing, staff meetings, BYOD applications, which majorly drives the growth of the WebRTC solution market.

Increasing popularity of telemedicine and fitness apps, as well as integration of audio/video calling features with official hospital websites for remote consultation of patients, will drive the WebRTC market throughout the forecast period. 



Integration of AI with WebRTC
Artificial intelligence is seeing fascinating uses in WebRTC and real-time communications (AI). One such use case is callstats.io's approach to WebRTC error identification and forecasting. In the design of Instagram and Snapchat filters, AI paired with WebRTC is also beneficial for object detection and segmentation. For some WebRTC-based apps, AI can be used to assure Quality of Support (QoS) and improve customer service. In addition, according to a poll conducted by WebRTC. 


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